Their lobster tails aren't nearly as chewy. I think next time we will just do Black Angus. You would think for $120 the place could keep their signature biscuit basket full, but the last 3 times I've been here we've gone almost the entire meal waiting for more biscuits to be baked. Our server Kyung-Ai managed to salvage the situation and was on her toes the entire dinner other than the typical biscuit shortage this place always has. I was pretty well ready to leave by then, but my girlfriend wanted to eat, so we stood by for several more minutes being ignored before they called us for seating in the dining room. The guy said his date was still working her way over but gave the bartender his drink order anyway. As the transaction transpired the bartender headed back to the till to wrap things up and looked over at the new patron and asked him what he could get him. The bartender began cashing them out and as the man's wife left to go with the hostess another gentleman came up to lay claim to the seats. At this point a couple seated at the corner of the bar were called for their dinner seating and the hostess told them they would need to cash out before they left the bar. Two other servers came up to the till at different times obviously looking for someone to serve and he said nothing. I stepped back and waited next to a stub wall as he cashed out a customer and waited on several more people seated at the bar. I told him I was interested in a couple of drinks while we waited for our seats and he said to stand by, he would be out in a moment. After a few minutes the bartender (Bald guy, dark bushy beard) looked out at me and asked if there was anything he could do for me. When I got into the bar that was also standing room only I went and stood behind the seated customers close to the cash register. My girlfriend stood by the restrooms and I decided to head into the bar to see about a couple drinks. The place was packed so we decided to wait outside and watched as the crowd thinned. Got to the restaurant at 5:47 pm and was told it was a 40 minute wait to be seated. Somedays it’s like I’m back in high school with a bunch of stupid mean girls who think they’re hot stuff cause they know how to serve and it’s annoying because if they used that energy towards actually doing their job then we would all be making more money.The girlfriend and I woke up from our afternoon nap and decided to do a belated valentines dinner. Unless you want to open an only fans and run that out of your own house then I don’t want to hear them complain about “their tips”. I get it sucks and you see it as your tips but when you’re wearing red lobsters uniform it’s not “your tips” it’s the company’s tips. The huge thing I keep hearing the servers complain about are how they have to tip out the back and the host stand. most of the servers will be sweet to your face then walk away and talk bad about how they had to help you with something if you ask them for help. The people are nice but don’t let that fool you because it’s fake. The managers all have different ways of doing things and sometimes I’m praised by one for doing something and discouraged by another for doing the exact same thing. At first I enjoyed going there because the managers were all so inspirational and motivating but now somedays I dread going in depending on who’s working. I’ve been working here for a few months now and it’s okay but not where I want to be forever.
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